Automotive Service Advisor

Colwood, BC
Full-time


Hours: Full time 40 hrs/week

Wage: Aggressive wages available, BONUS Programs + Full benefits package avail after 3 months

Start Date: Immediately

An exciting new position is available. If you are detail-oriented and interested in a career in automotive service, we would like to hear from you. We have a fantastic team here at Galaxy Motors in Colwood. We are currently working on expanding our service team and facility, to better our customer service experience.

Reporting to the Service Manager, the service advisors are responsible for the following:

* Great customer service skills – Ability to listen, and speak to customers in a positive, helpful manner.

* Knowledge and understanding of automotive mechanical components.

* Basic math and keyboarding skills.

* PBS knowledge an asset.

* A team-first attitude. Working with our technicians, parts advisors and sales.

* Fast-paced environment, ability to follow tasks under pressure or deadlines.

* Answer phone calls, internet requests and responding with sales.

* Writing and processing warranty claims

Requirements:

* 2 years previous experience in parts or service department with the automotive service industry

* Extensive knowledge of both import & domestic vehicles

* Ability to multi-task in a high volume shop

* Strong attention to detail

* Strong communication skills both verbally and written

* Shows initiative

* Familiar with Microsoft Office, Excel, building spreadsheets – Gmail, creating files/folders

Please send a resume and cover letter to Service Manager – Galaxy Motors Colwood.

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